Terms of Service
Script Usage Policy
Nutmeg Web Service provides our clients with Web Hosting accounts that
permit the use of CGI files, PHP scripts, and other executable
programs. Because these scripts use much more system resources than
standard HTML pages, certain restrictions must be made governing the
use of such "active content" systems. We regret that in many cases we
are unable to determine what specific script or application is causing
the system resource over-run. Under most circumstances, we are able to
pin-point it to the offending account on the system. The following
rules apply to all "active content" files as listed above:
- The script must use low system resources. Scripts that consume a
large amount of our RAM or processor will be subject to immediate
suspension until the owner can be notified and an alternative solution
- Each user account may not use more than 20% of system resources
at any given time. If an account is consistently using 20% or greater
system resources, the account holder will be warned and if no action is
taken on behalf of the account holder the account may be suspended.
- The scripts may not interact with any server configuration or
hardware. Accounts running these scripts are subject to immediate
account termination without refund.
- The script can not be used or referenced from any other site not hosted by Nutmeg Web Service.
- The script must execute in a timely fashion. Any script that uses
the processor for more than a few milliseconds is subject to removal.
- Any script that appears to be designed specifically to attack or
otherwise maliciously affect the server is completely unacceptable, and
if such scripts are found in your account the account will be
terminated immediately and your actions will be reported to the proper
local, state, and federal authorities and legal action will be taken to
prosecute the account holder to the fullest extent of the law by Nutmeg
- Perl-based chat room scripts are strictly prohibited.
- Scripts that require high-bandwidth usage, such as non-Perl chat
room scripts or banner rotation scripts, will be allowed to run only on
our high-end accounts.
- Scripts must be kept secure. Unnecessary chmoding scripts to 777
is a violation of this policy. Keeping scripts in a publicly viewable
directory (one without a index.html file) is also in violation of this
policy. NOTE: If a script will NOT execute with a permission other than
777 (rarely the case) you may contact customer care to get approval for
the script which will be given under most circumstances.
Any accounts with scripts found in violation of these policies are
subject to future scrutiny of all CGI, Perl, CFM, ASP, and PHP scripts
by our System Administrators. If a script is found to be harmful to the
system, it will be killed immediately and the account locked down until
the account owners have been contacted. Malicious scripts are subject
to immediate account termination without refund of any pre-paid monies.
Why do we have this policy?
A Virtual Server is shared. As such, there are many accounts per
machine. In all fairness, Nutmeg Web Service cannot allow one or two
clients to use all of the System resources on a shared machine and have
all other clients on the machine suffer because of it. Excessive CPU
usage by one or more clients causes extreme slowness in all areas: FTP,
Telnet, Web Sites and more. If the CPU usage gets too far out of hand,
all sites hosted on the machine will return Errors and not be
accessible in any way.
What happens if I violate this policy?
All accounts that are found to using excessive amounts of system
resources will receive an email warning from Nutmeg Web Service. This
warning will inform you that there is too much CGI running and it will
provide options for reducing the usage or upgrading your server. If you
do not reduce the usage within 24 hours of the email being sent, your
account will be cancelled.